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How to increase Google cloud CDN caching time
legacy
Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and...
Form container is not visible for a custom role
legacy Troubleshooting
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...
Cannot access .zip file error occurs when installing a hotfix with Patching Tool
legacy Troubleshooting
Issue When I try to install a hotfix in my environment I get the following error:  Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...
Deploying httpclient-osgi modules cause Content is not allowed in prolog error
legacy Troubleshooting
Issue An error occurs when starting Liferay after placing httpclient-osgi modules in the osgi/modules directory.  Unable to parse metadata XML at "bundleentry://.../OSGI-INF/metatype/metatype.properties" for bundle...
Can default landing pages be based on user group membership?
legacy How To
Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases...
Users are not able to see the tasks under the 'My Workflow Tasks' menu
legacy Troubleshooting
Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...
Block the traffic based on the regions
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the...
Deployment dependencies that require internet connectivity (On-premise)
legacy
Issue What are the necessary dependencies that require internet connectivity during the build and runtime of a project?  Environment Liferay DXP 7.4 Resolution Technically, all dependencies are downloaded...
Specification Facet is temporarily unavailable
legacy Troubleshooting
Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR...
It is not possible to switch between options using Incompatible in Bundle product relations
legacy Troubleshooting
Issue We added two bundle options for a product (i.e. myProduct) and between the products of each option we defined some Incompatible in Bundle product relations. If we open myProduct details and select an option...
How to set up client extension to be used in multiple On-Premise instances
legacy How To
Issue You need to deploy a custom client extension to specific instances. What are the next steps? Environment DXP 7.4 Quarterly Releases. On-Premise, Local environment and PaaS Resolution A custom...
Create journal articles (web contents) programmatically
legacy How To
Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...
Unable to get OpenID Connect's link to work after upgrading to a Quarterly Release
legacy Troubleshooting
Issue After upgrading to Quarterly Release 2023.Q3.4 from DXP 7.3, we've found that OpenID Connect is no longer working. The button is no longer populating within the UI even after enabling it using this article:...
"Error: Your Request failed to complete" sporadically populates within the UI
legacy Troubleshooting
Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete  This issue manifests on various pages during the loading...
How can I determine the Liferay version in our SaaS environment?
legacy How To
Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...
(Cloud) Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
legacy Troubleshooting
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...
Custom portlet renders the language resources as the key
legacy Troubleshooting
Issue Custom portlet renders the language resources as the key. What should we change in our code to render the language correctly? Environment Liferay DXP 2024.Q2 Quarterly Release Resolution There’s a workaround...
Headless API is still returning properties from items in the recycle bin
legacy
Issue After we delete an image that was linked to a document through a structure and it's in the recycle bin, the Headless API is still returning all of its image details in the response. Environment 7.4...
Multi-Factor Authentication via SMS
legacy
Issue We want to set up MFA via SMS without using any external Apps. Is this possible with Liferay out-of-the-box? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution MFA by SMS is not...
How to redirect users accessing www.mydomain.com to mydomain.com in my PaaS environment?
legacy How To
Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS...