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Feature
How to adjust notifications in the OOTB 'Single Approver Workflow' to approve specific web content based on a specific user
legacy
Issue How to apply 'Single Approval Workflow' to the specific user against specific web content. Use-case  Web Content 1 created/edited by user 3 - notification should go to Approver (User1)  Web Content 2...
Publishing child pages to Live without their parents
legacy How To
Issue We have a staging environment with a multi-level page structure containing many child pages When we try to publish the child pages separately, using the page selection in the advanced publication,...
Different tables that are associated with the document data
legacy
Issue How data flows in the database tables after uploading an image. Environment Liferay 7.0 Resolution When the documents have been uploaded via document and media portlet from the Liferay portal, its metadata is...
User 20156 is not allowed to access URL
legacy Troubleshooting
Issue While updating any user details the below error is thrown: WARN  [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...
Web Content HTML issue
legacy Troubleshooting
Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...
Content Pages are Indexed as a Full Page, Including Headers and Footers
legacy Troubleshooting
Issue When I search for a page, every content page which was created after that page shows up in search results. Environment DXP 7.3 Resolution Content pages are indexed as a full page on creation, including the...
How to resolve a duplicated title within edit mode for a Card fragment observed in 7.3 GA1
legacy Troubleshooting
Issue When adding a Card fragment to a Content page in a 7.3 bundle patched to GA1, then editing the fragment's title text and changing its Heading to a different type, the title becomes duplicated. The duplicated...
What is the maximum time frame of a VPN tunnel utilization report?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...
RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM
legacy Troubleshooting
Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...
Published web content is not available to live in one of the node
legacy Troubleshooting
Issue From one of the nodes [Eg: Node 2], while publishing the individual web content under the Content and Data / Web content section, published content is not available to live in both the nodes [node 1, node 2]...
Site Administrators can't add new members to their site
legacy Troubleshooting
Issue When a site administrator tries to add new members to a site, the site administrator is unable to see the list all available users in the portal. The site admin can only see users that have already been added as...
Expected regex syntax to validate Liferay form fields
legacy Troubleshooting
Issue Facing invalid error message on form UI while working with the 'Regex Expressions' to validate the fields even though right email id is entered. Issue encounters while using the below regex to validate an...
SAML with Azure AD Fails to Authenticate and Throws Email Validation Error when URL format attribute names are used
legacy Troubleshooting
Issue Liferay SAML integration with Azure AD may not be properly configured, specifically in regards to the Attribute Mapping. This results in an Email Validation error being thrown in the logs when a user attempts to log-in...
CSS minifier skips translating relative urls for already minified files
legacy Troubleshooting
Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the...
F5 web server device blocks Liferay URL with message: "Bad multipart parameters parsing / No boundary defined for multipart request"
legacy
Issue A F5 web server device (for example, a load balancer) blocks a Liferay URL with messages like: Bad multipart parameters parsing No boundary defined for multipart request Flagging the request to process the...
Why is the public IP of a service changing?
legacy Troubleshooting
Issue Checking the web address for a service, for example webserver-acme-test--ports.lfr.cloud, administrators may notice an unexpected change in the public IP address. Environment Liferay Cloud Resolution In...
Mapping of 'LDAP' attributes in Liferay
legacy
Issue The requirement of mapping the below attributes in Liferay with the user profile. When was the last password being set, required 'pwdLastSet' attribute  When was the last login date, require 'lastLogin'...
Is it possible to stream the logs of the liferay service to Dynatrace?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to stream the logs of the liferay service...
Patching Tool 'WARNING: some of the currently installed fixes are not available' while installing certain Fix Packs
legacy Troubleshooting
Issue When trying to upgrade from DXP 7.0 Fix Pack 90 to Fix Pack 96, the Patching Tool shows the following message: WARNING: some of the currently installed fixes are not available: * LPS-94011 * LPS-107323 The...
How do I resolve a Tika WriteLimitReachedException error?
legacy Troubleshooting
Issue I am seeing the following error: org.apache.tika.sax.WriteOutContentHandler$WriteLimitReachedException: Your document contained more than 1048576 characters, and so your requested limit has been reached. To...
"SSLException: No PSK available. Unable to resume" error is thrown and Elasticsearch Monitoring/X-Pack Monitoring widget is broken with Kibana 7.11+
legacy Troubleshooting
Environment Liferay DXP 7.1-7.3 with Liferay Enterprise Search subscription Elasticsearch Monitoring/X-Pack Monitoring widget Elasticsearch & Kibana 7.11+ JDK 11 Symptom When Liferay DXP is configured with JDK 11 and...
Lots of warnings in the logs: SecurityException Access denied to com.liferay.document.library.kernel.service.DLAppService#ge tFileEntryByUuidAndGroupId
legacy Troubleshooting
Issue In our server logs we see a lot of warnings with stack traces like these: 2021-03-05 07:10:40.666 WARN [http-nio-127.0.0.1-8080-exec-276][PortalImpl:6843] java.lang.SecurityException: Access denied to...
The Asset Publisher shows no content for non-admin roles after upgrading to 6.2 EE portal-173+ fix pack
legacy Troubleshooting
Issue After upgrading from an old 6.2 EE fix pack up to a newer one, for example portal-173-6210, users with non-admin roles will no longer be able to see web contents in the Asset Publisher, instead, users with...
Fixed Some Performance Issues in Liferay 7.0
legacy
Issue Some known performance issues Environment Liferay 7.0 Resolution Liferay has fixed some performance issues which were impacting a lot to the Memory and CPU consumption in 7.0. Also, in data transferred to the...
What difference is there between System Setting and Instance Setting LDAP configurations?
legacy
Issue There are two locations within Liferay DXP where LDAP configurations can be set. One is the System Settings (Control Panel -> Configuration -> System Settings -> Security -> LDAP) and the other the Instance...
Changing comments' order of Web Content Display
legacy
Issue I would like to configure the comments section in a Web Content Display to show comments in descending order by modification date (from newest to oldest). By default, they are displayed in...
Some form pages fail to show the content with error Unable to deserialize object
legacy Troubleshooting
Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...
#undefined is added to the URL when there is an Asset Publisher in a page
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...
AlloyEditor Code View no longer respects line breaks
legacy Troubleshooting
Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with...
Errors Updating Liferay Workspace
legacy Troubleshooting
Issue I'm running into errors when attempting to update my Liferay Workspace to a higher version. Environment Liferay Developer Studio Liferay Workspace with Gradle Build Resolution If your project does not build or...
Toggle Controls button missing in Liferay DXP
legacy
Issue In Liferay DXP, I no longer see the Toggle Controls button that was available in Liferay Portal. The Toggle Controls button in Portal 6.2. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This...
Subscribed user does not receive email notification from Asset Publisher
legacy Troubleshooting
Issue I set up the option for users to subscribe to Asset Publisher content I subscribe with a separate User I add new content The User does not receive any notification email Environment Liferay DXP 7.1+ Resolution...
Warnings "Attempting to upgrade X table by recreating table"
legacy
Issue During an upgrade to newer versions of the portal, warnings like "Attempting to upgrade some table by recreating table due to some reason" may be found in the logs. They can cause confusion and...
Two separate java processes are created when starting Liferay 7.3
legacy
Issue When you start Liferay 7.3 you can see two new different Java processes running, while in older versions only the first one was created: org.apache.catalina.startup.Bootstrap...
How do I Add More Than One Field To the Custom Mapping Sections in My 7.0 LDAP Setup?
legacy How To
Issue I would like to add multiple fields to the custom mappings section in my LDAP setup. Environment DXP 7.0 Resolution During LDAP setup, navigate to Control Panel > Configuration > Instance Settings, in...
Why Does the Site Selector Menu in the Control Panel Direct Traffic to an Empty Page?
legacy
Issue In DXP 7.1 and below, the links in the site selector menu in the control panel took me directly to the site home page. In DXP 7.2 and above, clicking on the site name in Control Panel > Sites > Sites...
DLFileRank query running for a long time and taking up pool usage
legacy Troubleshooting
Issue I am seeing a long running database query and am concerned about its impact on my environment:  insert into DLFileRank (groupId, companyId, userId, createDate, fileEntryId, active_, fileRankId) values (:1 , :2 , :3...
Error executing FreeMarker template with #null when rendering web content
legacy Troubleshooting
Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template...
Is it Possible to View HTML Source Code in Text Fragments?
legacy
Issue As a user, I would like to have access to the HTML source code for text fragments. Environment DXP 7.3 Resolution Alloy Editor does not currently have a source code view feature.  Additional Information It...
Increase/decrease uploaded image resolution to make to 300 DPI as standard
legacy
Issue A requirement of increasing/decreasing uploaded image DPI (resolution) to make to 300 DPI as standard. Required API which we can be called programmatically from the code to increase/decrease DPI for uploaded...