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Disable Footer Section
legacy How To
Issue How to hide the footer section("Powered by Liferay" section)? Environment Liferay DXP 7.2 Resolution The below steps can be followed to disable the footer section: 1) Go to Site Builder > Pages. 2) Click on the...
Config file deployment with values in special Unicode characters are not visible properly in User Interface
legacy Troubleshooting
Issue When exporting some settings from Control Panel → System Settings, the resulting OSGi config file will be UTF-8 encoded. However, at the next startup, when reading that file, Liferay does not assume that it...
How HTTP cookies are being used in Liferay DXP 7.0+
legacy
Issue How are the cookies being used in Liferay DXP 7.0 (and above)? Tested Environments Liferay DXP 7.2 Liferay DXP 7.1 Liferay DXP 7.0 Resolution GUEST_LANGUAGE_ID: In 7.0+, used to...
Searching with JournalArticleLocalServiceUtil class for "xml" returns all contents
legacy
Issue When using the JournalArticleLocalServiceUtil class to search for web content articles, it is considering the xml tags of the field content. So if we search for "xml", it returns all the web content articles....
Login fails in local environment.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...
Understanding a "There is no order guarantee on which result is returned" Portlet Preferences warning when using embedded Hypersonic
legacy Troubleshooting
Issue When unzipping and launching a 7.1 SP4 bundle, the following WARN is shown in the logs: 2020-09-30 15:21:30.057 WARN [http-nio-8080-exec-2][PortalPreferencesPersistenceImpl:208]...
How to give permission to users to see the title and description of Calendar events?
legacy Troubleshooting
Issue Unauthenticated users or users with the default User role can not see the title and description of Calendar events  Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Log in as your administrator user to Liferay Go...
Adjusting Log Levels to persist after portal restart
legacy How To
Issue Log levels that have been adjusted through the Server Administration are reset after a server restart. I'd like the log levels adjustments to persist after restarts. Environment DXP 7.0+ Resolution Adjust log...
[CKEditor] Paragraph tag is appended to content in blogs by default
legacy How To
Issue We are using CKEditor instead of the regular editor. When putting some content into the HTML field while creating blogs <p> and </p> tags are appended by default. We would like to remove these tags or change them...
Component with id [...] is being registered twice console warnings in the browser
legacy
Issue We often experience some javascript warning messages when opening different parts of Liferay, e.g. the web content editor They say This can lead to unexpected behaviour in the "Liferay.component"...
How to resolve Jenkins failing to build a service in Liferay PaaS with a non-zero exit value of 137
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build a Liferay PaaS service, our Jenkins...
Resolving When a .lar File Exported From Asset Publisher is Empty
legacy Troubleshooting
Issue I exported a .lar file directly from the Asset Publisher using Widget Menu -> Export didn't contain any assets and was only a few kb in size. Our environment is patched to de-92 Environment DXP 7.0 DXP 7.1...
Cannot Access Login Portlet After Changing Root Context and Updating Patches
legacy Troubleshooting
Issue After changing the root context in my Liferay DXP 7.2 instance and installing fix pack dxp-6, the login portlet is grayed out and inaccessible. In the browser console, I see that the root context is doubled...
Unable to disable the footer option after upgrading to Liferay DXP 7.2
legacy Troubleshooting
Issue 1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2 2) Steps to reproduce Go to the public page configuration To disable show footer, unchecked show...
Known issue: Error "Invalid version number: Version number may be negative or greater than 255" when starting up Liferay 6.2 using jdk 8u261 or later
legacy Troubleshooting
Issue The following error was reported when starting up Liferay Portal 6.2 using jdk 8u261 or later Oct 19, 2020 3:02:57 AM org.apache.catalina.core.ApplicationDispatcher invoke SEVERE: Servlet.service() for servlet...
JSPs stop working if their osgi module is restarted and direct.servlet.context.reload property is configured to false
legacy Troubleshooting
Issue JSPs stop working if their osgi module is restarted and the direct servlet context reload functionality is disabled with the direct.servlet.context.reload=false setting. The issue is also reproduced in case: You...
Liferay PaaS - DB user doesn't have super privileges for the database service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS backup service will throw: ERROR 1227...
Java parameter UseContainerSupport doesn't work
legacy Troubleshooting
Issue We are trying to specify the amount of memory Liferay can use by setting the -XX:+UseContainerSupport property However, it seems to take no effect and we don't see the specified limit shown in the...
Groovy Script for deleting users from the database
legacy How To
Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API....