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"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.
legacy Troubleshooting
Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...
Checking for vulnerability to CVE-2022-42889
legacy Troubleshooting
Issue Is our Liferay instance vulnerable to CVE-2022-42889?  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...
ADA Accessibility - in User Roles the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...
How to test for vulnerabilitity to CVE-2020-7961
legacy How To
Issue We would like to determine if we are vulnerable to CVE-2020-7961. Environment DXP 7.3, DXP 7.2,  DXP 7.1, DXP 7.0 Resolution The steps to test for vulnerability to CVE-2020-7961 are as follows:   1. Start your...
Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances
legacy Troubleshooting
Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual...
Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.
legacy Troubleshooting
Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In...
Bandwidth of Liferay PaaS environments
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is required to know the bandwidth of Liferay PaaS...
Clear Analytics Cloud configurations
legacy Troubleshooting
Issue I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time. How do I remove the token from my cloned environment to keep it from disconnecting my...