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Before Opening an Upgrade Ticket
legacy How To
The following article outlines a short checklist of questions to ask and steps to take before opening an upgrade ticket. By taking a moment to go through this checklist before opening a request, you are ensuring the...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
legacy Troubleshooting
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...
Issues Encountered with Upgrades to Liferay Portal EE Versions
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Clustering With TCP Unicast
legacy How To
Clustering with the Liferay platform can be achieved by using UDP Multicast, UDP Unicast and TCP Unicast. While Multicast is being used by default, there are cases where UDP Multicast...
Errors and Redirect Issues While Using the Control Panel
legacy Troubleshooting
This article describes navigational/redirect issues while using the Control Panel when accessing the Liferay platform through a domain (web server or not). The symptoms of this behavior are somewhat random, but...
PDFBox Causing JVM Crashes
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes an issue inherent...
Setting Up Liferay Portal on JBoss 6 EAP
legacy How To
This article will outline how to set up JBoss 6 EAP and deploy Liferay 6.1 EE and 6.2 EE to this application server. Resolution Before You Begin, download JBoss EAP 6.0.1 or 6.1, and...
Liferay-JBoss Integration
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Image Editor Does Not Load on Websphere
legacy Troubleshooting
This article documents an issue where the image editor does not load on WebSphere, as well as steps to resolve the issue or avoid it altogether. This issue is caused by one of the JS files served within the JS editor...
Common Errors with Database Sharding in DXP 7.0
legacy Troubleshooting
This article documents the issues with setting up a sharded database and lists steps to resolve the issue or avoid it altogether. Resolution Error: Users are unable to create content specifically on a sharded database...
NamingException Error on WebSphere 6.x
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When Liferay Portal is running on a...
Possible Performance Issue Caused by LPS-48693
legacy Troubleshooting
Before the portal-84-6210 fixpack, the DDMTemplate editor UI was missing the cacheable checkbox. This issue caused each DDMTemplate that was saved into the DB to not be cached. This article provides a solution to a...
Upgrade halts with "ALTER TABLE" exception
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Before Opening a Clustering Ticket
legacy Troubleshooting
This article provides a short checklist of questions to ask and steps to take before opening a clustering ticket in Help Center. By taking a moment to go through this checklist before opening a Help Center request, you...
Avoiding SAXParser Exceptions
legacy Troubleshooting
By default, the Liferay platform does not define a SAXParser. But please note that a SAXParser contains the logic that can parse XML files. Liferay does not define a SAXParser because certain setups (e.g....
Trouble Starting Portal If 'Java_Home/bin' Is Not Defined in Path Variable
legacy Troubleshooting
This article describes a known issue where the platform may not start if JAVA_HOME/bin is not defined in the PATH variable. DXP 7.0 and 7.1 requires JAVA_HOME and PATH variables to be set. However, the...
Known Issues with Core-5
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article outlines a small set of...
DXP Fails to Generate Captchas and Charts on RHEL 7.4
legacy Troubleshooting
When using RHEL 7.4, and viewing a captcha, or when navigating to Control Panel > Configuration > Server Administration, the following stack trace will appear in the application server logs. That is...
ConcurrentModificationException When Deploying Plugins on Liferay Portal 6.1 EE GA3
legacy Troubleshooting
This article outlines a specific known issue that exists within Liferay Portal 6.1 EE GA3 SP3 and provides a link to follow its resolution. Resolution At the time of release, there is one known issue with Liferay...
Difficulty Adding Assets That Use Alloy Editor on Windows Os in DXP 7.0
legacy Troubleshooting
This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a...