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Feature
StaleStateException Error During Startup with OpenID Connect Configuration
legacy Troubleshooting
Issue During a Liferay DXP startup, the following error message appears in the logs, related to OpenID Connect provider configuration: ERROR [...][BatchingBatch:139] HHH000315: Exception executing batch...
Session Timeout Setting Does Not Take Effect
legacy Troubleshooting
Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even...
Can Liferay Support add a new user to the SaaS environment?
legacy
Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...
Since property 'live.users.enabled' is deprecated, is there a replacement for managing session concurrency?
legacy
Issue The property live.users.enabled is required to manage simultaneous user logins via the auth.simultaneous.logins property. However, live.users.enabled has been marked as deprecated for a while. This raises...
hotfix-123 :: Currently not installed; Won't be installed: requires version 2025.Q1.XX
legacy Troubleshooting
Issue After adding a hotfix in the patching folder and running the ./patching-tool.sh info command, it shows the following response: Product information: * DXP version: 2025.Q1.x LTS * Patching Tool version:...
After Upgrading to 2024.Q1 User Public Pages Return 404 Error if Accessed via PlId
legacy How To
Issue After upgrading from Liferay DXP 7.4 u48 to 2024.Q1, user public pages with guest permissions return a 404 error, except for the page owner. The portal administrator also cannot access these pages. Environment...
Email Sender Configuration is not being saved
legacy Troubleshooting
Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...
Proxy paths are not honored after upgrading to 2025.Q1.9
legacy Troubleshooting
Issue After upgrading to 2025.Q1.9 we've found that our page are largely inoperable. There are a large amount of console errors related to missing functions, missing MIME types, missing AUI, etc. Environment...