Account Roles Are Not Visible After a LAR File Import
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Issue
- After exporting roles via a LAR file and importing them into a new environment, Account Roles are not visible under the Account Roles tab in Control Panel > Users > Roles
- Regular Roles and Site Roles from the same LAR file are imported and displayed correctly.
Environment
- Versions prior to 2025.Q1.9
Resolution
This issue is caused by a product defect where the necessary class name for the Account Role is not correctly set during the LAR import process.
- To resolve this, upgrade to Liferay DXP 2025.Q1.9 or a later version
- Request a hotfix for LPD-52115.
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