WorkFlow Task Timer Does Not Send Notifications

Issue

• Kaleo Task does not execute a timer with a Groovy type action.
• After setting a notification in a Workflow Task Timer, the message is not printed in the log.
• Timer notification is not sent when the timer reaches the given duration
• The action expected to trigger after a set duration is not functioning as expected.

Steps to reproduce:

1. Start a vanilla 2023.Q4 bundle.
2. Navigate to Configuration > Workflow > Web Content.
3. Select Single Approver Workflow.
4. Edit the workflow to:
   1. Assignments: Role Type: Admin
   2. Notification: add a notification, with type regular role.
   3. Timer: Set a timer to print out a message to the logs.

Expected results: After submitting a web content for review, view the logs to see the message print out.

Actual results: The printout is not in the logs after the due date passes.

 

Environment

• Liferay DXP 7.4
• Liferay DXP 2023.Q4
• Liferay DXP 2024.Q1

 

Resolution

• To resolve this behavior, upgrade to Liferay DXP 2024.Q2+, or request a hotfix built on LPD-19264, if you are still within the Support Coverage window.

 

Additional Information

• Quarterly Release Support