You can configure Liferay to send email notifications for different events that happen in your store. For example, you may want to send updates to the order manager or another person of interest with details of the order. This can include the order ID, shipping and billing addresses, the payment method used, and more. To do this, you must create a notification template that determines the email’s contents and event trigger.
To use notifications in Commerce, you must first configure the mail settings for Liferay DXP. See Configuring Mail for more information.
A notification template defines the sender and receiver, the event trigger, and the contents of the email notification. After configuring Liferay’s mail settings, navigate to Control Panel → Commerce → Channels. Click the Notification Templates tab and click Add to create a notification template. These notifications are configured per channel. When designing an email template, you can enter text directly or use variables to include data from the triggering event dynamically. See Using Notification Templates and Notification Template Variables Reference Guide for more information.
The Notification Queue tab displays all email notifications for a channel. Each email notification entry shows its sender, recipients, event type, status, and priority. By default, Liferay checks the notification queue every 15 minutes for unsent notifications. See Configuring the Commerce Notification Queue to learn how to configure this behavior.