Email Settings¶
The Email configuration is where you configure email notifications at the Virtual Instance scope. Open the Control Panel and navigate to Configuration → Instance Settings and select the Email category under the PLATFORM section. The Email configuration contains six entries:
Configuration |
Purpose |
---|---|
Account Created Notification |
Set whether and what to email Users when the create a new account |
Email Sender |
Set the From name and address for the email templates |
Email Verification Notification |
Create the template that asks Users to verify their email address |
Mail Host Names |
Enter mail hosts associated with the instance |
Mail Setting |
Set up a mail server for the instance |
Password Changed Notification |
Notify Users when their password has been changed |
Password Reset Notification |
Notify Users when a request to reset their password is received |
Note
Your installation must have a configured connection to a mail server in order to send email notifications. Mail server configurations set at the instance scope override server level configurations.
Account Created Notification¶
The Account Created Notification entry defines the email templates, with and without the new User’s password included in the body of the text, for the message sent to notify Users when they create a new account. You can specify whether this email is sent by the Enabled checkbox at the top of the configuration entry. Use the template variables listed at the bottom of the configuration under the “Definition of Terms” heading to help build your email template.
Email Sender¶
The Email Sender entry specifies the virtual instance’s administrative Name and Address for email notifications, declared as the [$FROM_NAME$]
and [$FROM_ADDRESS$]
variables respectively in the email templates. By default, they are from the admin.email.from.name
and admin.email.from.address
portal properties. This name and email address appear in the From field in all email messages sent by the virtual instance.
Email Verification Notification¶
The Email Verification Notification entry defines the email template for the message sent to Users when asked to verify their Email Address. Use the template variables listed at the bottom of the configuration under the “Definition of Terms” heading to help build your email template.
Mail Host Names¶
Use the Mail Host Names entry to specify additional mail host names that are owned by your organization for the virtual instance. Enter one mail host name per line, but don’t enter the one specified in the Virtual Instance configuration.
Password Changed Notification¶
The Password Changed Notification entry defines the email template for the message sent to notify Users when their password has changed. Use the template variables listed at the bottom of the configuration under the “Definition of Terms” heading to help build your email template.
Password Reset Notification¶
The Password Reset Notification entry defines the email template for the message sent to notify Users when a request has been made to reset their password. Use the template variables listed at the bottom of the configuration under the “Definition of Terms” heading to help build your email template.