Documentation

Virtual Product Reference

Configure unique Virtual Product settings in the Virtual sub-tab.

Details

Field

Description

URL

Set the Product’ file using a URL.

Select File

Use the Select button to choose from existing files in your document library or upload a new file for use.

Note

You can only select one file for a Virtual Product.

Base Information

Field

Description

Activation Status

Determine the order stage when the digital asset can be downloaded by the customer. For example, if it is set to Completed, the product is made available for download once the Order is completed.

Duration

Set the number of days a customer can access and download the Product’s file; leaving this field 0 grants customers unlimited access.

Max Number of Downloads

Set the number of times a file can be downloaded; leaving this field 0 grants customers unlimited downloads.

Important

If Product subscription is enabled, the subscription cycle duration overrides the Virtual Product’s duration value.

Sample

Field

Description

Enable Sample

Use the checkbox to enable or disable a sample download for the Product.

Select Sample File

If enabled, use the Select button to choose a sample file from your document library or upload a new file for use.

Sample File URL

If enabled, set the Product’ sample file using a URL.

Note

You can only select one sample file for a Virtual Product.

Terms of Use

Field

Description

Enable Terms of Use

Use the Toggle to enable or disable a Terms of Use document for the Product’s file.

Select Web Content

If enabled, select an existing Web Content article to use.

Text Editor

If enabled, use the text editor to directly enter the terms of use.

Note

Any selected Web Content article takes priority over terms added in the text editor.

Additional Information