Documentation

Introduction to Discounts

Discounts are created in the Discounts menu in the Global ApplicationsCommerce. Users can create multiple types of discounts and incentives, such as:

  • Reducing the price of specific products

  • Offering free shipping

  • Tailoring a discount for specific Account Groups, or to a more narrowly defined group of customers

  • Schedule a promotion for a period of time

Tip

Discounts are not the same as a Price List. For more information on Pricing see Introduction to Pricing, Creating a Price List, and Using Price Tiers.

Note

For Commerce 2.1 and below, navigate to the Control Panel then Commerce. Many Commerce settings in prior versions are located there or in Site Administration.

Discount Types

The following types of discounts are available:

Discount Type

Description

Categories

The discount is applied to all products tagged with a specific Category.

Products

The discount is applied to a specific product or list of products.

Shipments

The discount is applied to the shipment costs, either by a percentage or flat sum.

Subtotal

The order’s subtotal is reduced, usually before taxes and other fees are applied.

Total

The discount is applied to the entire total.

Product Groups

The discount is applied to all products in the same Product Group.

Select a Discount Type.

Coupon Codes

Regardless of which discount type you choose, you can require a coupon code to qualify for a discount. User can specify a coupon code then share it through emails, newsletters, or ads.

Activate the Coupon Code feature and enter a coupon code for this discount type.

In order to accept coupon codes, the Coupon Code Entry widget must be deployed on a store’s Checkout page. (The Checkout page is created automatically if you had used the Minium accelerator to build the store site.) In this example, the Coupon Code Entry widget is placed on the page so that customers can enter their coupon code while they review their order.

Place the Coupon Code Entry widget on the Checkout page.

Once the customer has entered his coupon code to apply the discount, the discount is reflected in the updated Order Summary.

Once applied, the discount is reflected in the order summary.

Tiered Discounts

Users can offered tiered discounts (Levels) for all Discount Types based on percentages. For example, you can set a base discount of 20% off as Level 1 and then offer an additional 5% off as Level 2 if your customer makes the purchase before a deadline.

Set different levels for a discount based on a percentage.

Expiration Date

All discounts can be configured to have expiration dates to coincide with promotional efforts.

Activate the Coupon Code feature and enter a coupon code for this discount type.

Discount Rules

You can define rules that specify requirements to qualify for a discount. There are three types of rules:

Rule

Description

Cart Total

Cart subtotal must meet a minimum threshold to receive the discount.

Has all of these products

Orders must include all specified products in order to receive the discount.

Has one of these products

Orders must contain at least one product from a list of specified products to receive the discount.

The discount rules are added on the Rules tab. Developers can also implement new discount rules.

Add a discount rule.

If using the Has all of these products or the Has one of these products discount rules, select which products in the catalog are eligible for the discount.

Discount rule types dropdown

After selecting the applicable products, customers will receive a discount for these goods depending on which of these rules has been chosen.

What’s Next